Waiver and Conditions of Service
To ensure that Kittens are able to provide a safe and comfortable environment for everyone, it is important to read and understand the following Terms & Conditions.
A copy of the waiver can be found on our website's Terms & Conditions and by booking any service or product, you agree to the Kittens Waiver of Liability and the studios Term & Conditions.
MEDICAL, INJURIES AND ILLNESS
I acknowledge I have been advised to consult with my physician with respect to any past or present injury, illness, pregnancy or any other health related condition or any kind whatsoever that may affect my participation and ability to participate in the program.
I acknowledge that I have discussed the appropriateness of all class programs in connection with any illness or condition that I have or have had with my physician, and that I knowingly execute this release from liability and negligence.
I acknowledge that Kittens DOES NOT recommend that pregnant women participate in classes. Please advise your instructor of any injuries, disabilities, high blood pressure, or pregnancy.
Kittens is not responsible for any injury or loss caused during classes or whilst you are at or near the studio. You will also agree to not sue or make any other claims against Kittens and the Instructors for any injury, property damage, loss, or death, whether caused by negligence or otherwise.
Due to the nature of the activity, you may incur bruises, cuts, minor muscle injuries or broken bones.
By attending classes at Kittens, you acknowledge that these injuries are part of the risks involved when freely consenting to partake in Kittens activities.
You are responsible for ensuring that you are physically and medically fit for your classes, workshops and photoshoots.
You are responsible for your own personal safety at all times and must inform the instructor of any physical limitations.
Should you have a pre-existing medical condition or are in doubt as to your suitability for this program, we recommend you consult your physician for medical clearance.
By enrolling, I understand, acknowledge and agree that classes I enrol in at Kittens are dangerous and as such, have inherent dangers and risks, including risk of injury or death.
I acknowledge that the activities I undertake are at my own risk and therefore it would be unreasonable for Kittens to be responsible in any way for any injury or any kind of death.
I hereby waive all legal rights of action against and fully release Kittens, it’s directors, instructors, employees, landlords and leases for the loss, damages or injuries arising out of or in relation to the participation by myself in the activities conducted or organised by Kittens.
Including, without limitation, liability of any negligent or tortious act or omission, breach of duty, breach of contract or breach of statutory duty on the part of Kittens or related parties.
I confirm that I assume the risk of, and the responsibility for any injury resulting from my participation in my activities. I participate in activities at my sole risk and responsibility and release, indemnify and hold harmless Kittens.
ALCOHOL AND DRUG CONSUMPTION
Kitten's will not be held responsible for any injury or death as a result of participant/non-participant being intoxicated prior to entering Kitten's.
I understand and acknowledge the dangers associated with the consumption of alcohol or any mind-altering drugs before and during activities taken at Kittens and will take full responsibility for any injury, loss or damage associated with consumption.
I agree to not drink alcohol or take drugs prohibited by law before or during any activities conducted or organised by Kitten's. I also agree that if I am taking pain killers for physical injuries then I should not participate in classes until the pain is resolved.
CONDUCT AND DISRUPTIVE BEHAVIOUR
Kitten's reserve the right to politely ask students to leave the class (without an exchange or refund) if they are disruptive, disrespectful, engaging in dangerous behaviour or are putting any other student or staff member at risk.
I agree to follow the directions of the instructor and that any misconduct or refusal by me to follow any direction of the instructor or rules of the studio can result in the cancellation of my lesson and my immediate removal from the class.
I understand that such non-compliance may result in injury of any kind whatsoever as a result of my failure to comply.
COVID AND NATIONAL EMERGENCIES
In the event of a state or national emergency or pandemic, the Kittens studio may be required to close temporarily.
Kittens will follow legislated procedures and will endeavour to keep students informed.
Kittens will follow legislated procedures and will endeavour to keep students informed.
Refunds will not be offered but students will be provided with an alternative option, this may include, but is not limited to, online classes or pausing enrolments until the studio can reopen.
If a student is restricted from attending classes due to a state or national emergency or pandemic, the Kittens will offer credit on their account.
LOSS AND DAMAGES
Students will be liable for any damages made within the studio, property, equipment and products for sale.
The Kittens will not be held responsible for lost or stolen items within the studio.
You must remove necklaces, rings, bracelets, and watches to avoid damage to Kittens equipment and your valuables. Kittens is not responsible for your valuables.
PAYMENTS & REFUNDS
All payments are final and the Kittens are unable to give refunds for any reason including illness, injury, pregnancy, relocation etc.
Any failed payments incur a failed processing fee through our third party Payment Gateway. We have no oversite or control of any deductions related to dishonour fees.
We will not refund or credit any payments related to dishonour fees. It is your responsibility to ensure that adequate funds are available in your account as per your deduction schedule.
CANCELLATION & NO-SHOW POLICY
No shows will result in a $10 no show penalty fee.
It is important to contact the studio via the many available contact methods such as email, text, social media or contact the instructor responsible for your class, to avoid this fee.